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xyzChat live chat software

AI live chat software for customer support teams.

Configured xyzBot rules can answer matched repeat questions, while agents work from one realtime inbox with assignment, queue, and resumable message history.

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Maya Support

Hi! Does the widget work on phones?

now ·
Maya

Yes: on a phone the chat becomes a full-screen sheet. This page has it live, bottom right.

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Powered by xyzChat

Alex active now
Alex

Hi! Does the widget work on phones?

now

Yes: on a phone the chat becomes a full-screen sheet. This page has it live, bottom right.

now ·

Enter to send · Shift+Enter for a new line

Widget

A messenger visitors already know.

A launcher in the corner and a panel that opens ready to type. No visitor account or separate app. A valid returning session can reopen its recent thread.

  • One async script tag, no framework required, without blocking HTML parsing
  • Typing indicators, unread badges, and file sharing both ways
  • Floating panel on desktop, full-screen on mobile
  • Styles isolated from your site, on any framework
The widget as visitors meet it: panel open, the header expanded into the team sheet, a reply on its way. The live one is in the corner of this page.

The inbox

Your team answers from one live inbox.

Paged conversations include last-message previews, relative time, unread pills, and typing hints. Connected workspaces receive new-chat activity over realtime pushes.

xyzChat
Alex typing…
Alex

What are the annual catalog prices?

2m

Lite is $19, Regular $49, and Business $79 per agent per month in the annual-price catalog. Checkout is not live yet.

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Alex is typing…
Perfect. And can I move it to our
Reply to Alex…

Enter to send · Shift+Enter for a new line

  • Keyboard-first replies: Enter sends, Shift+Enter breaks the line, emoji land at the caret, and a failed send keeps your draft with an inline error
  • Work across multiple chats with unread counts, typing hints, and plan-visible history in each thread

Reconnect and resume

Persisted messages resume in sequence.

Each persisted chat message receives a per-chat sequence number. After a reconnect, clients request persisted messages after the last sequence they saw.

  • Idempotent client message ids reconcile send retries with the stored message
  • Reload and reconnect paths fetch persisted message gaps in sequence order
  • Agent and visitor read watermarks are stored with the conversation state
A dropped connection shows an honest banner, then the thread resumes from the last message it saw.

Automation

Rules can handle matched repeat questions.

With Extended enabled and automation dispatch available, xyzBot applies built-in or workspace keyword rules. Handoff decisions mark the same chat for the human queue.

  • Deterministic keyword rules return the configured response for a match
  • Unmatched questions request the human queue instead of inventing a rule answer
  • Agents can claim or assign the existing conversation from the inbox
xyzBot Automated assistant

What are the annual catalog prices?

now ·
xyzBot

The annual-price catalog lists Lite $19, Regular $49 and Business $79 per agent per month. Extended is listed at $52 per workspace per month.

Checkout, subscriptions, invoices, and automatic billing are not live yet.

now

Powered by xyzChat

Analytics

Know what your chat is doing.

Reports live right in the workspace: how many conversations came in day by day, how many replies came from xyzBot, and how many came from your team.

from $19 per agent / month

Three plans, priced per agent.

The annual-price catalog lists Lite $19, Regular $49, and Business $79 per agent per month. Extended is listed at $52 per workspace per month. Paid checkout and subscriptions are not live yet.

Compare the plans
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FAQ

Fair questions, straight answers.

Can my whole team use it?

Yes. Add teammates from the Team panel; each is an agent seat answering from the same inbox. Regular and Business have no plan-level seat cap, and the inbox supports claim, assignment, and transfer controls.

Is my data isolated from other tenants?

Core chat and customer rows, sessions, and access paths carry a workspace scope. This describes the current implementation, not an independent security certification.

What happens after a connection interruption?

Clients reconnect and request persisted messages after the last sequence they saw. This is message-gap recovery, not a zero-downtime or availability guarantee.

What does installation require?

Copy one async script tag with your workspace id into the pages that need chat.

Get started

Ready when your visitors are.

Create a workspace, configure the widget, and copy its embed tag.

Get Started See pricing